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Customer Reviews

The Highest Rated Home Security In Texas For A Reason

We believe that your security is important and should be installed and serviced locally. It should never be outsourced to subcontractors from other states. Here are some actual customers opinions about what switching to Alamo Smart Home was like!
Alamo Smart Home
4.9
Based on 906 reviews
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George Hryczaniuk
George Hryczaniuk
19:49 22 Feb 24
Great experience awesome price and customer service!
Anastasha Mae
Anastasha Mae
19:14 22 Feb 24
Very impressed with Alamo Smart Home. Gilbert was the installer at our restaurant and he was very efficient, thorough, and knowledgeable throughout the whole process. Definitely will be recommending this company and looking forward to doing more business with them.
Jala Tousant
Jala Tousant
18:10 22 Feb 24
Romeo is an amazing guy. Always super helpful when he comes over. Very knowledgeable and friendly!
Shirley Colyer
Shirley Colyer
05:49 22 Feb 24
I really appreciated Gilbert paying attention to where I wanted components placed (even though it required extra effort), and Mike selling me exactly what I needed with no pressure to upsell. In fact, I ended up requesting one additional component during the install, and by paying a discounted up-front price was able to keep my monthly monitoring fees low. After suffering through less than stellar experiences with other vendors, it was refreshing to get a product and an installation on my preferred timing, at a reasonable price, and – thanks to Gilbert – a thorough understanding of the system’s features and functionality.Gilbert seamlessly blended the components from my old system that I wanted to keep with the new components I purchased to create the whole house system I really wanted.These guys epitomize good old fashioned customer service.
Carlos O. Hernandez
Carlos O. Hernandez
22:36 31 Jan 24
Alamo Smart Home is a local company. When I called for information and a quote, they responded immediately, had a quote within 24 hours and started and completed the work within a week! We had not experienced this level of service in the 27 years we have been in San Antonio.The service technician, Jake, is phenomenal. He is responsive, pays attention to detail, follows up, and follows through with service requests and/or troubleshooting within minutes of a call.Without reservation, I recommend Alamo Smart Home and their technician, Jake. Our experience with them has been outstanding.Thank you.
Lett García
Lett García
23:48 30 Jan 24
I have had service for three years and I am happy for the most part. The app could use some updating. As for the customer service, Romeo is AWESOME!! He is friendly, knowledgeable, prompt to the service calls. He offers good advice and recommendations.
esther nieto
esther nieto
22:02 30 Jan 24
Romeo came to our Great Clips salon and as always he has provided us with the best service, excellent company.
kay larue
kay larue
21:42 30 Jan 24
Romeo, has come to the work place and as always he does a great job super nice and kind guy thank you Romeo and we appreciate.
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Unrivalled Reputation – Rated 4.9/5

“The technician, Jake was very nice and professional. The equipment he installed appears to be of great quality and up to date. The price is a plus as well. I’m new to Alamo Smart Home, but I have to say, so far so good.”

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