Real reviews from real Texas homeowners
For 11 years, Alamo Smart Home has protected families across Texas with honest, local service — no contracts, no call centers. Here’s what they have to say.
★ 4.9 on Google · 1,300+ reviews4.9★
Google rating
1,400+
5-star reviews
11 yrs
Serving Texas
Local
Licensed & insured
Straight from Google
See what your neighbors are saying
These are live, unedited reviews pulled directly from our Google Business profile — updated automatically.
Algis
2 weeks ago
Rudy and John provided exceptional service today at our house installing a residential alarm system with cameras. My wife and I had many questions and many changes to the original plan and they were so accommodating and had patience with us. I highly recommend Alamo alarm company to anyone that needs a new alarm system or an existing one.
cindy manz
2 months ago
Five-Star Review for Alarm.com
⭐⭐⭐⭐⭐
I had an excellent experience with Alarm.com today! They sent out technician Michael Lopez to my home to replace and upgrade my older alarm panel to one of the newer series panels.
Michael arrived right on time, was extremely professional, and did an outstanding job from start to finish. He was very thorough in replacing the batteries in all of the sensors throughout my home and made sure everything was properly installed, connected, and functioning before he left.
What really stood out was how well Michael explained the new system. He took the time to walk me through the app, explain the different features and functions, and answer all of my questions. His communication skills were excellent, and he was very personable, patient, and knowledgeable.
It’s refreshing to have a technician who not only knows what he’s doing but also genuinely takes the time to make sure the customer understands the equipment and feels comfortable using it.
Great job, Michael! Thank you for the outstanding service and professionalism. I would definitely recommend Alarm.com to anyone looking for reliable alarm and home security service. ⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had an excellent experience with Alarm.com today! They sent out technician Michael Lopez to my home to replace and upgrade my older alarm panel to one of the newer series panels.
Michael arrived right on time, was extremely professional, and did an outstanding job from start to finish. He was very thorough in replacing the batteries in all of the sensors throughout my home and made sure everything was properly installed, connected, and functioning before he left.
What really stood out was how well Michael explained the new system. He took the time to walk me through the app, explain the different features and functions, and answer all of my questions. His communication skills were excellent, and he was very personable, patient, and knowledgeable.
It’s refreshing to have a technician who not only knows what he’s doing but also genuinely takes the time to make sure the customer understands the equipment and feels comfortable using it.
Great job, Michael! Thank you for the outstanding service and professionalism. I would definitely recommend Alarm.com to anyone looking for reliable alarm and home security service. ⭐⭐⭐⭐⭐
Felix Rodríguez
3 months ago
10 Stars for Alamo Smart Home! ⭐⭐⭐⭐⭐
I strongly recommend this outstanding company. From my very first call with Alex to schedule an appointment, I felt welcomed and valued as a new client.
Pat came to my home and took the time to thoroughly explain everything Alamo Smart Home offers. He was professional, knowledgeable, and personable. I honestly felt like I was doing business with a friend rather than a company.
Jake and Gil handled the installation, and they were amazingly prepared and professional. They were able to use my old window and door sensors. Everything went smoothly, and I was truly impressed by how quickly, efficiently, and neatly they completed the job.
If the security of your home or business is important to you, I highly recommend giving Alamo Smart Home a call. You will not be disappointed!
Thank you, Alex, Pat, Jake, and Gil, for an excellent experience!
I strongly recommend this outstanding company. From my very first call with Alex to schedule an appointment, I felt welcomed and valued as a new client.
Pat came to my home and took the time to thoroughly explain everything Alamo Smart Home offers. He was professional, knowledgeable, and personable. I honestly felt like I was doing business with a friend rather than a company.
Jake and Gil handled the installation, and they were amazingly prepared and professional. They were able to use my old window and door sensors. Everything went smoothly, and I was truly impressed by how quickly, efficiently, and neatly they completed the job.
If the security of your home or business is important to you, I highly recommend giving Alamo Smart Home a call. You will not be disappointed!
Thank you, Alex, Pat, Jake, and Gil, for an excellent experience!
Kimberly Cordero
4 months ago
UPDATE: I woke up this morning to an email this that my Alarm had been disarmed while I was sleeping. So I ran to my Alarm panel and pulled up the video and it was my face but I looked funny. Apparently, I slept walk last night! I would’ve never known it was me who disarmed my system, and I would’ve put in an emergency service ticket, if it wasn’t for this amazing system from Alamo! Not only did I get confirmation that my alarm system was operating correctly, but now I can inform my doctor that I am at risk of sleepwalking.
And Mario is working with me via text as Im updating this review, to help me find tune a couple things!
Thank you so much for your wonderful, wonderful technology and first class, Customer
Service!
Yall are the best!!!
Excellent experience with John and Mario at Alamo! They are a top notch company using the latest smart home technology. Mario sat down with me and patiently answered all my questions, and we discussed my plans for future add-ons. Because I was paying cash, he respected that I had a budget, and did not use high pressure sales tactics to try an upsell me. He also gave me a military discount 🇺🇸
John was the technician who installed my system. He worked diligently in the in the disgusting swamp heat to install and connect my cameras. He was very thorough with the installation and explaining everything to me before he left. He got major points for cleaning up and taking all the trash from the boxes with him. He worked nonstop, but my installation took longer than expected, so he stayed an extra hour to finish. I felt so bad for him because it was so hot that day, but he never complained, and he was in good spirits the entire time.
I love my new security system and smart home! The IQ panel is soooo nice, and the alarm.com app makes it so convenient to set your alarm, change the temperature on your thermostat, turn your smart lights on and off and lock your doors from your phone. And there’s so much more it can do!
I’m looking forward to future smart home and security add-ons!
And Mario is working with me via text as Im updating this review, to help me find tune a couple things!
Thank you so much for your wonderful, wonderful technology and first class, Customer
Service!
Yall are the best!!!
Excellent experience with John and Mario at Alamo! They are a top notch company using the latest smart home technology. Mario sat down with me and patiently answered all my questions, and we discussed my plans for future add-ons. Because I was paying cash, he respected that I had a budget, and did not use high pressure sales tactics to try an upsell me. He also gave me a military discount 🇺🇸
John was the technician who installed my system. He worked diligently in the in the disgusting swamp heat to install and connect my cameras. He was very thorough with the installation and explaining everything to me before he left. He got major points for cleaning up and taking all the trash from the boxes with him. He worked nonstop, but my installation took longer than expected, so he stayed an extra hour to finish. I felt so bad for him because it was so hot that day, but he never complained, and he was in good spirits the entire time.
I love my new security system and smart home! The IQ panel is soooo nice, and the alarm.com app makes it so convenient to set your alarm, change the temperature on your thermostat, turn your smart lights on and off and lock your doors from your phone. And there’s so much more it can do!
I’m looking forward to future smart home and security add-ons!
Francine Alves
4 months ago
Our technician, Romeo, did an amazing job! He was so professional and polite. He took the time to explain all the app features to us. He was very personal and respectful. He made this very easy experience as he put our minds to set.
Veronica Ortiz
5 months ago
Romeo came out to set up our alarm system and did an outstanding job. He was very friendly, professional and explained everything. Thank you
Keri Helms
5 months ago
John was super friendly and helpful. He did a great job installing our new system! Would definitely work with him again!
James Arocha
5 months ago
Our Technician, Romeo, was very informative, efficient and professional. He did a thorough job from beginning to end.
He is a huge asset for your organization.
He is a huge asset for your organization.
Ready to protect your home?
Join 1,300+ Texas families who trust Alamo Smart Home. Get a free on-site quote plus your first 2 months of monitoring on us.
— Limited time · Texas residents
Meet your local team — and your first 2 months of monitoring are on us.
A trained security analyst walks your property in person and recommends exactly what you need — nothing you don’t. Then a licensed, salaried Alamo technician installs it and sets it up around how you actually live. No commissioned sales reps. No pressure.
- Free on-site analysis with a local security analyst
- Two months of professional monitoring, on us
- No contract required — it’s optional, never mandatory
- The same local, salaried team for as long as you own the home