— Support
We’re here to help.
Reach our local Texas support team, or browse troubleshooting walkthroughs by category below.
For the fastest help, call our support line at (210) 625-6575 and choose option 2. Prefer to troubleshoot yourself? Step-by-step video walkthroughs by category are on the way.
Alarm.com app
Arming, automations, users & account
Video guides coming soonAlarm equipment
Panel, sensors, batteries & codes
Video guides coming soonCameras
Doorbell, indoor & outdoor cameras
Video guides coming soonOther & general
Wi-Fi, notifications & everything else
Video guides coming soonStill stuck? Contact us and a local technician will follow up.
— Limited time · Texas residents
Meet your local team — and your first 2 months of monitoring are on us.
A trained security analyst walks your property in person and recommends exactly what you need — nothing you don’t. Then a licensed, salaried Alamo technician installs it and sets it up around how you actually live. No commissioned sales reps. No pressure.
- Free on-site analysis with a local security analyst
- Two months of professional monitoring, on us
- No contract required — it’s optional, never mandatory
- The same local, salaried team for as long as you own the home